Privacy Policy
Effective Date: May 26, 2025
Welcome to Decant HQ (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.decanthq.com] (the “Site”), make a purchase, or otherwise interact with us.
1. Information We Collect
We collect the following types of information:
Personal Information You Provide:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed via secure third-party payment gateways)
Automatically Collected Information:
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IP address
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Browser type
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Pages visited and time spent
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Device type
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Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Communicate with you about your orders or customer service inquiries
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Send promotional emails (if you opt in)
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Improve and personalize your user experience
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Maintain the security and integrity of our website
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We only share your data with trusted third parties for business purposes:
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Payment processors (e.g., Stripe, PayPal)
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Shipping carriers (e.g., USPS, UPS)
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Email service providers for marketing and order updates
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Analytics tools like Google Analytics
All partners are contractually required to protect your data.
4. Cookies and Tracking
We use cookies and similar technologies to:
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Remember your preferences
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Track site performance and usage
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Enhance user experience
You can control cookie settings through your browser.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time
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Opt out of marketing emails (via the unsubscribe link)
To make a request, contact us at: scentmaster@decanthq.com
7. Data Security
We implement industry-standard security measures, including SSL encryption, secure servers, and access controls to protect your data from unauthorized access or disclosure.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
10. Changes to This Policy
We may update this policy periodically. We’ll notify you of significant changes by posting the updated policy on our website and updating the “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Decant HQ
Email: scentmaster@decanthq.com
PO Box 39, Cameron, Mo. 64429
